Our Customer Testimonials are the true test that our Clients benefited from the service that Ribble Valley Recliners offer.

What our Customers Say!

Hello Richard,
Base received this pm and perfect fit.
Many thanks, Archie
Archie 10/7/17
Hello Richard
Very many thanks for delivering my chair when you had such a mammoth day’s driving‎ yesterday. I am very pleased with both the comfort and support factors and for the personal service too, which l thought this country had long lost. At one stage l had wondered if you were going to run off with my money when the first chair did not appear, especially dealing online, but thank you for putting my faith back on my fellow man!
I wish you every success in the future,
With kind regards
Lynda

Lynda 23/6/17
Hi Richard

Thanks you for this info. I will give them a ring.

Love my new chair. The gardens not getting much attention. I will happily recommend you to friends etc.

Regards

Ian Hinchcliffe 15/9/16
Hi Richard, came back from work today and my chair is fixed. Thank you so much. Hope your holiday is fabulous .

Best wishes

Julia 2/6/16
Hi Richard, Thankyou very much indeed, Perfect!, I am very grateful for your help. Anyone I meet who are after recliners I will reccomend you.
Arthur. 14/6/16
Hi Jane/Richard. Payment completed by BACS. I spoke with my mother this evening, she was delighted with the chair. Great service from you – especially when I’m working at a distance. Many Thanks.
John. 21/4/16
Dear Jane and Richard, I write to say how delighted I am with my new Langdale riser/recliner chair. It far exceeds my expectations for comfort and the dual motor facility gives me endless permutations to fine tune my posture day by day. The build quality is absolutely superb. I am aware that this was a special order due to my needs, but the solidity and precision of the movement and the way the craftspeople have fitted the fine leather Lemon upholstery have made my chair a thing of beauty; it literally shines like sunshine in our living room. I could not be happier with the quality.

You knew that I was in need of the chair as quickly as possible. I am aware that as soon as it was ready, you drove down to Birmingham to collect the chair and brought it straight up to me the same day.

This must have meant a journey of nearly 400 hundred miles for you in the one day but it is a mark of your excellent customer service that you did this without a second thought. You assembled the chair carefully and made sure I was fully happy with its safe operation and how to alter the cushions to get the greatest support and comfort. Only after that did you set off for your long journey home. Diane and I could not be more delighted with my new recliner. The advice and the service we have received from Jane and yourself has been of the absolute highest standard. My Sincere Thanks.

Peter Huddart. Cumbria. 31/3/16
Dear Richard, Just wanted to thank you for your brilliant help and service in providing me with my new recliner. I ‘christened’ it last night, and its wonderful. So comfy. You made the whole process of ordering, through to delivery as easy as possible. And this was much appreciated. Thanks again, and happy Christmas. Regards.
Abi Williams. 2/12/14
With many thanks for your kind service. Best wishes to Richard and Thanks.
Peter McGuire. Rev. Mgr. Canon. Mount St. Josepth’s. 14/8/14
My Lafuma chairs and accessories have just arrived. I am absolutely thrilled with them! Thank you so much for your assistance and excellent customer service.
Vanessa Graves. 4/4/14
My Lafuma chairs and accessories have just arrived. I am absolutely thrilled with them! Thank you so much for your assistance and excellent customer service.
Vanessa Graves. 4/4/14
Richard. Many thanks for the excellent service you provided in orderering and delivering the Sitbest chairs. they are in situ and look terrific. Dandy and I are very impressed by the trouble you were prepared to take to help us. Sincere Thanks.
Mary Barclay. 1/11/13.
Hi Richard
Just a note to thank you for your prompt delivery of the new Richmond chair which we purchased from you. Margaret loves it and finds it more comfortable than anything else she has sat on recently! Thanks once again for your professional service. Kind Regards.
David Ollerenshaw 17/2/13
Dear Richard. I have just returned home after several weeks away and wanted to be in touch with you to say how delighted I am with my chair! It is everything I wanted – just perfect. So comfortable that I am not sitting on anything else! I feel it also suits my room admirably. It was a major purchase for me and so it is satisfying to know that I made the right choice, with your help. It was good to meet you and thank you again for making the delivery to me. I shall be giving your details to anyone I know who is interested in such a chair. With thanks again and all best wishes,
Tessa 11/8/2012.
We are absolutely delighted with the Grasmere Riser Recliner which we recently purchased from you. My elderly mother had resisted buying a new chair for over a year until she suffered a stroke and became unable to get up from a chair unaided. Not only did you very kindly deliver the chair within 18 hours of my placing the order, but my mother admits it is SO much more comfortable than her old chair and supports her in all the right places – she wishes she had bought it earlier! A huge thank you for fantastic service and a great product. Kind Regards.
Fiona 18/6/12
Hi Richard,
Just to add the chair is excellent as was the service I received from you and your wife.
I will be back. Regards
Mel Patterson 20/12/11
FAO Richard & Jane
Just wanted to email to say that we received the’ Antique Leather winged back Kids chair’ today and it is absolutely beautiful!!!! We have a large (Adult) chair and this is just an exact copy reduced size- what an Heirloom to pass down for my daughter. Simply stunning.!
Would also like to thank you for ensuring that it was certainly packaged well and made it safely to Inverness with No Damage.
A Big Thank You. Kind Regards
Mrs Nicky MacRae Oct 2011
Hello there Richard,
THANKS FOR THE GOOD SERVICE AND NICE DEALING WITH YOU.
We have been busy with visitors and family support, I am sipping a wee red wine, the suite looks like new, perfect colour match. Thanks Again.
Gibby March 2011
We would just like to thank you for your friendly excellent service and would recommend you to anyone. Thank you once again,
Sandra Black Oct 2010
Thanks Richard much appreciated. Love the Chair, very comfortable and is just what I need. Regards
Mary Oct 2010
Many Thanks. Fantastic service will certainly use your company again. Regards
Hughie June 2010
Hello Richard. With the Riminy chair, we had the chance to customise dimensions so that it was tall enough for mum to be able to stand up from
it, but low enough to support her legs, shallow enough to offer good back support but also gently inclined for comfort.
Mum’s delighted with the new chair and the service you have given us. I don’t think we could have got a better chair if we’d started with a blank piece of paper. We’re very impressed by the quality of materials and finish, and both mum and myself were very pleased by the friendly, easy-going style of yourself and your staff – there was never any pressure, just attention to detail and straight-forward courtesy.
I know these are not ideal times for small businesses, but I certainly hope you will continue to flourish. I think the service you offer is second to none, and please feel free to use all or part of this letter (minus surname) in your publicity. Again our thanks, Best Regards.
David F August 09
Dear Richard, I tried to email you yesterday to thank you for sorting Aunty out with such patience and kindness. Many thanks again, Margaret Ellis. May 09
Hi Richard, Can I just say thank you for all your help My Dad is over the moon,
Joan Hill January 09
Hi Richard, Pleased to say that the chair arrived today and have set it up – all is well and we have a “happy and comfortable granny”!
With thanks for your help and advice
Ian January 09
Richard, Just a quick line to say thank you for the chair, which turned up on Tuesday
morning. The chair is in good condition and is exactly what we ordered. Thank you once again.
Arthur Vidgeon
To Jane and Richard. I have today received the chairs I ordered and they have arrived well. I must say they look stunning well. Just what I expected. A pleasure dealing business with you, you indeed did the job. Most satisfied costumer. Thanks!
Jørgen August 08 (Denmark)
Good morning,
Just a quick note to thank you on behalf my mum, Mrs Leech of Leyland, for the kindness, speed and professionalism shown to her in the purchase and delivery of her new chair, she is really pleased.
I wish you and your business all the very best for the future. Many Thanks
Sandy Nicholls October 07

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